Frequently Asked Questions

Get answers to common questions about Onsite (Travel).

We recommend booking Onsite (Travel) services 4–8 weeks ahead for typical events, and earlier for weddings or weekend peak dates. A deposit secures your date; final details and headcount should be confirmed two weeks before the event to ensure flawless planning.

Travel fees depend on distance and team size; we include rates for nearby zones and calculate mileage for locations beyond the standard radius. Fees are transparent on your quote and applied before booking — contact us for a detailed estimate.

Yes — our team handles multi-person bookings with coordinated start times and multiple artists when needed. We provide timing plans, travel logistics, and group rates; please share your schedule and venue details so we can create an efficient, stress-free makeup timeline.

Yes — trials can be scheduled at our studio or on-location, depending on availability. Trials allow skin assessment, color matching, and look refinement. Expect a 60–90 minute session; fees typically apply and can be credited toward your event booking.

A clean, well-lit area and a sturdy chair are ideal — a table or counter for supplies is helpful. Natural light or a nearby window is preferred; we bring professional lighting when venue lighting is insufficient to ensure flawless application.

We build buffer time into schedules and communicate promptly about delays. Minor timing adjustments are usually managed; significant changes may require rescheduling or additional fees. Notify us as early as possible so we can reorganize artist assignments and keep your day on track.